April 11th, 2012
Looking for the best web hosting company to host your site for you is a daunting task, thanks to the amount of information out there and the hundreds of web hosts available today. Therefore, once you narrow down your search, there are some things you need to know before making that commitment. These are very important questions that many people, especially new comers or first timers, fear to ask for a variety of reasons.
First, you need to know a few basics of hosting. Web hosting is a service that offers a physical location for you to store your files and web pages. In lay man’s language, hosting is simply purchasing space on the internet to put up your website. The rates paid to the service provider resemble rent to a landlord. These files are stored online and are available to you at any one time from any location in the world.
Secondly, there are different kinds of hosting packages offered by these providers. They are categorized in terms of the amount of bandwidth and disk space made available to you. These products or categories also have varying memory power. The more you pay for a hosting package, the more the features you have access to, and most probably, the bigger the site is. Smaller sites take up very little space on the server and therefore need not to be hosted on a lot of space.
Webhosting UK companies always offer a number of services including reseller hosting packages, shared hosting, Business Hosting, Virtual Private server hosting and Dedicated server hosting. They all differ from each other and are made to suit different preferences.
Questions you should ask your web host provider
What Technical Requirements Do You Offer?
It is very important to ascertain that this web host can handle the amount of data your site contains. What extra costs do they have for additional storage space and how much space do they offer in a standard package? What are their limits on bandwidth per month? What happens when you run out of the bandwidth in the middle of the month? What are the rates per month, and annually? All these questions are bound to yield answers that will inform your decision to use or not use a particular service.
How Flexible Are Their Expansion Options?
Many websites can easily fit on the smallest available web hosting package the first time they are uploaded. However, as the site grows and more content is uploaded, there is need for more space. Find out if your hosting provider has enough capacity to support your growth needs when this time comes. You should only pick a host that guarantees you the room to expand. If you started off on a shared hosting package, you may want to upgrade to a VPS server or even your own dedicated machine in future. How seamless will the move be?
Will I Be Able To Upload Changes Myself?
It is important to note that even though the web host company owns the server on which your site is hosted, the website is still yours and you should have all the rights to upload and make any content changes. Any web host that reserves the right to make those changes for you is absolutely not worth your while. In some platforms like dedicated servers, you may be entirely responsible for the operation and maintenance of the server. If you lack the capacity, do they offer managed dedicated servers?
Do You Track Statistics?
A good web host should provide you with statistic reports or give you the rights to run those reports yourself. It is important to keep tabs on the number of people visiting your site, how they found your site, what they did while there and which pages they spent more time on. This information is very important during decision making for the future of the business. Today, this shouldn’t be a problem at all.
What Is Their Up Time Guarantee?
Uptime is the period through which the server is up and running with full functionality. Downtime on the other hand is the period in which the server is not connected to the web. During this period all the websites on the server are not available. A web host that suffers a lot of downtime is not good for business websites because it reduces the accessibility and sales converted during those blackout periods. Beware of web hosts that exaggerate their uptime like those claiming 100% uptime. Read through comments and gather testimonials and get your facts right. Shared hosting plans are more prone to down time compared to more advanced platforms like VPS hosted or dedicated servers.
Is Round the Clock Technical Support Guaranteed?
Find out if your preferred web hosting company offers customer care support to its customers. Is the support all day and night, only on business hours or only for specific packages? Do they charge on customer care support and how much does one call cost? Also, it is important to find out the customer care interface they use. Is it chat, email, voice or video calls and how do you get through to them at wee hours of the night? Do you need it? How likely are you to be up and wanting to work on those wee hours of the night?
What Are Your Preferred Payment Options?
There are several payment options available in the world today. Find out which payment method they support and accept. This is very important in the sense that you might have to register with another online payment method in case you do not have an account in their preferred method. However, most web hosting companies support the major payment methods like PayPal, Visa and Mastercard alongside many others.
Do They Have Ecommerce Capabilities?
This is an important feature if you are looking to start an online business. These websites are very different from the usual websites and blogs. In fact they are built on a different platform and have different functionalities from the usual sites. A host that does not provide this service is not worth your while if you had an ecommerce site in mind.
Which Anti Spam Software Do They Have?
There is nothing worse than being spammed. Spamming is a habit that is rampant with very active marketers who broadcast information packed emails to whichever site and email possible. People looking to generate links also make it their business to post comments anywhere and everywhere without necessarily reading the content. These links leaving your site give your traffic gateways out of your site which is not good for your site. If your host doesn’t have appropriate measures to curb this menace then you are in for trouble. This question should go alongside the overall security of the servers.
How secure are their systems
Secure Web hosting, is becoming more and more important, so it is worth asking what security systems do they have in place and how secure are their hosting facilities?
Asking the right questions and demanding for the most appropriate answers is the surest way through which you can make the right choice of a web host. Demand to talk to someone in authority as opposed to the customer care officers who tend to give answers based on script.
Tags: blog hosting, blogs, Business Hosting, dedicated servers, Ecommerce hosting, reseller hosting packages, Shared Hosting, Virtual Private Server Hosting, VPS, VPS Hosting, Web hosting UK, webhosting UK
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